Answers to some of our most frequently asked questions.
What should I bring with me when I come for a scheduled appointment?
Your insurance information
A referral from your General Practitioner or family doctor
All pertinent x-ray reports and test results from your primary care or referring physician
A list of all medications that you are currently taking
A list of any known drug allergies and the symptoms you may have from taking these medicines
Are my records kept private and confidential?
Your medical records are handled with the utmost respect for your privacy. Our staff are bound by strict confidentiality requirements as a condition of employment.
Do I need a medical referral to make an appointment?
Most medical specialists will only accept referred patients. This is to ensure the specialist you are seeing is appropriate for you and your condition, and to ensure you receive a higher rebate from Medicare as a referred patient.
How can my GP help?
Before seeing any medical specialist, it is preferable that you talk to your own GP who can discuss your condition with you and advice on whether specialist care is appropriate.
If specialist care is required, your GP can help choose the specialist best suited to your needs. Your GP can also provide relevant information about your health to the specialist to ensure the best care is made possible
How long will I be at the Day Surgery?
You will be at the Day Surgery for approximately 3 hours from your appointment time. Please note that your appointment time does not reflect your procedure time.
The person taking you home will be called approximately 30 minutes prior to your discharge time.
Please be aware that you maybe required to remain at the Day Surgery for more than 3 hours as some diagnostic tests can take longer than expected and there may be delays in theatre times.